Identify the need
Clarify the population, setting, schedule, assignment type, and CHW functions needed.
For healthcare and community organizations
A flexible workforce solution grounded in community trust.
NCHA is developing a centralized pool that can connect organizations with qualified CHWs for outreach, navigation, engagement, and continuity-of-care needs.
Why a centralized pool
Spend less time rebuilding the pipeline.
Rather than every organization independently recruiting, identifying, preparing, and maintaining its own CHW pipeline, NCHA is developing a coordinated workforce pool.
This model can help organizations expand their community reach while allowing licensed clinical professionals to concentrate on clinical responsibilities.
Where CHWs can contribute
Community-based support across the care journey.
01Community outreach
02Patient and member engagement
03Health education
04Healthcare navigation
05Care coordination
06Referral follow-up
07Social determinants of health navigation
08Chronic disease support
09Behavioral health and recovery engagement
10Connections to community resources
Potential partner settings
Designed for Nevada’s diverse care network.
Participating CHWs may be assigned to a wide range of healthcare and community organizations based on qualifications and organizational needs.
Hospitals and health systems
Federally Qualified Health Centers
Medical clinics
Behavioral health organizations
Substance use disorder treatment programs
Recovery organizations
Managed care partners
Public health programs
Community-based organizations
Built around organizational needs
A workforce solution that can flex with your program.
NCHA can help organizations describe the work, identify the qualifications needed, and connect with CHWs whose preparation and interests align with the assignment.
Potential arrangements may include full-time, part-time, temporary, project-based, or contracted support, depending on organizational needs, worker qualifications, and availability.
Reach patients and members beyond clinical walls
Strengthen follow-up after referrals and appointments
Support navigation through healthcare and community resources
Improve engagement with populations that may be difficult to reach
Allow licensed professionals to focus on clinical responsibilities
Build a more consistent community-based workforce pipeline
How the model works
From workforce need to community impact.
Align qualifications
Connect organizational needs with available workers whose preparation and interests fit the assignment.
Support placement
Help workers understand expectations and transition into the healthcare or community setting.
Strengthen reach
Extend engagement, navigation, and resource connection across the communities you serve.