Helpful information for CHWs and organizations.
Learn more about joining the workforce pool, requesting CHW support, and what to expect from the NCHA process.
Joining and maintaining your profile
Do I need CHW training or certification to submit an intake?+
No. NCHA welcomes information from trained, certified, currently enrolled, and aspiring CHWs. Individual opportunities may have specific education, certification, or experience requirements.
Does submitting the intake guarantee a job?+
No. The intake helps NCHA understand your background and interests, but it does not guarantee employment, placement, training, or an assignment.
What types of opportunities may be available?+
Depending on organizational needs and worker qualifications, opportunities may be full-time, part-time, temporary, project-based, or contracted.
Is a résumé required?+
No. A résumé is optional, but uploading one may help NCHA understand your experience and preparation.
What happens after I submit?+
You will receive a confirmation and reference number. NCHA will review your information and may contact you when more information, preparation, or a potentially relevant opportunity is available.
How quickly will NCHA contact me?+
Response and matching times vary according to current opportunities, qualifications, location, availability, and organizational needs.
How do I update my information?+
Use the Update Your CHW Profile page with your reference number and original email address. A secure one-time link will be emailed to you.
Can I replace my résumé later?+
Yes. The secure profile-update page allows you to upload a replacement résumé while keeping your other information current.
Requesting Community Health Workers
What kinds of organizations can request CHW support?+
Hospitals, health systems, clinics, behavioral health and recovery organizations, managed care partners, public health programs, and community-based organizations may submit a request.
What services may CHWs support?+
Potential functions include outreach, engagement, health education, navigation, care coordination, referral follow-up, chronic-disease support, behavioral-health engagement, recovery engagement, and connections to community resources.
Does submitting a request guarantee CHW availability?+
No. A request begins a conversation and does not guarantee availability, placement, or a particular start date.
How does NCHA evaluate a request?+
NCHA considers the setting, population, services, schedule, assignment type, location, preferred qualifications, and available workers whose preparation and interests may align.
How are screening and qualification requirements handled?+
Requirements vary by organization and assignment. Any required certification verification, references, background screening, onboarding, or other checks should be identified and confirmed before an engagement begins.
Who supervises a CHW?+
Supervision and day-to-day responsibilities depend on the final engagement arrangement and must be discussed and documented before work begins.
What engagement arrangements may be considered?+
Potential arrangements may include full-time, part-time, temporary, project-based, or contracted support, depending on the need and available workers.
How are pricing and other terms determined?+
The workforce request starts a discussion. Any fees, responsibilities, timelines, and engagement terms must be agreed upon before services begin.
Learn how the workforce model connects both sides.
NCHA is building a coordinated bridge between Community Health Workers and organizations that need trusted, community-based support.
Explore the workforce model